asked this on October 3, 2011, 18:05
Common question: I've installed my theme but my images are not appearing on my Drupal website. How can I check my images to make sure that everything is working and how can I see the images on my site?
The users might also need to recompile php with jpeg support. Check your configuration ( 'php -i | head' should give it to you) and make sure you see something like '--with-jpeg-dir=/usr/lib' or wherever the libjpeg.so file is located.
Great addition JP. Thanks for adding it!
Additional information for images not appearing on your Drupal website:
This may be because of your server configurations. Can you please check the following:
-- To check this, please go to the front page (or another internal page where you are having the issues) and right click and view the page source. Then, locate the images not appearing and see if there is an image path in the source code. If there is, copy and paste the image path in your browser and see if the image appears in the browser. If it does not, then your image folders (sub-directories) do not have the correct file permissions. Most all image sub-directories should have permissions 755.
Last, please also make sure that your host is compatible with Drupal by visiting Drupal's requirements page (and view your version of Drupal, i.e. D6, D7): http://drupal.org/requirements
Please follow the steps above to check the issue in more detail. Most hosting companies have different configurations or lack in features, have permissions issues, or prevent certain required scripts being installed - like PDO for example -- a relatively common Drupal hosting issue (http://drupal.org/requirements/pdo).
Hello, I am having the same problem when I check the path, I found that there's no images located in the "styles" folder. am I missing something here?
Please submit a ticket here: http://support.themesnap.com/tickets/new
If you can include your website URL, Drupal login (admin), and perhaps even FTP information, then we can check your permissions for those folders. Sounds like your hosting configurations didn't allow permissions to be set for the theme installation for those sub-directories.
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